Knowledgebase: Troubleshooting
Registration issues on Viber desktop
Posted by on 06 May 2013 01:12 PM

To activate Viber for Desktop, you will need to use the access code sent to you as a Viber message. Do not use your Viber mobile code, which is sent as a SMS. You will also need to ensure that the version of Viber on your mobile is the lastest version available. 

Latest Viber versions:

Android: 3.0

iPhone: 3.0

Blackberry: 2.4

Windows Phone 8: 3.1 (Partially compatible with Viber Desktop, may encounter
sync issues)

Windows Phone 7, S40/S60 & Bada: Do not require the latest Viber version (Partially
compatible with Viber Desktop, may encounter sync issues)

Registration Issues:

1. If a dialog appears on Viber Desktop instructing you to download Viber on your mobile
   device, even though you have already done so:

 1. Uninstall Viber Desktop
 2. Download Viber Desktop from
 3. Install and activate Viber Desktop

2. If you downloaded the latest Viber version on your mobile device, but the dialog screen
   instructing you to download Viber reappears:

1. Exit Viber Desktop completely
2. Open Viber on your mobile device
3. Wait for 20 seconds
4. Register Viber Desktop


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